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CVO Chad Song
Founder of  Crack the Nuts

 

 

 

For a long time, we believed corporate YouTube channels existed to explain the brand itself. A place to communicate what technologies a company possesses, what kind of business it operates, and how innovative it is. We assumed corporate channels should naturally talk about the company, and in reality, most brand content has been created on top of that belief. Explaining achievements, repeatedly exposing brand messages, and emphasizing corporate strengths all seemed like the most natural approach. But today’s YouTube environment is fundamentally shaking that assumption.

 

People no longer wait for the stories brands want to tell. More accurately, they no longer have any reason to wait. Endless new content now appears in the palms of our hands: OTT platforms, short-form videos, web entertainment shows, influencer content, and algorithm-driven recommendations. We are no longer living in an era of content scarcity, but one of overwhelming excess. In the past, simply creating and exposing a message was often enough for brands to achieve a certain level of reach. But the situation today is completely different. In an environment where every piece of content competes for people’s time, brand content can no longer be chosen simply because it comes from a brand.

 

 

 

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This change is not simply about the evolution of platforms. It reflects a fundamental shift in the way people consume content itself. Today, people make immediate judgments the moment they encounter a piece of content. Is this video entertaining? Is it useful? Is it worth my time? That decision is made within seconds. And any content that fails to pass that test struggles to be chosen, no matter how strong the message may be. Especially the moment a brand becomes too visible, people begin to perceive the content as advertising. Content that feels like advertising is already at a disadvantage from the starting line. The traditional approach of brands directly delivering their own messages is steadily losing power, both in algorithms and in audience reactions.

 

When you think about it, this shift is deeply ironic. Companies create content in order to promote their brands, yet the more directly they expose the brand, the faster people begin to leave. This is why many successful corporate content strategies today move in the opposite direction. Rather than making the brand more visible, they intentionally reduce its presence. Instead of talking about the company first, they create content that people would naturally find interesting on its own. Then, within that content, they subtly embed the philosophy and attitude of the brand. The concept that best explains this shift is “Use-taining.” Use-taining is a term I personally coined by combining “Useful” and “Entertaining.” In other words, it refers to content that provides practical value while simultaneously delivering enjoyment.

 

The reason this concept matters is simple. People do not open YouTube to watch brands. But they are willing to consume content that makes their time feel valuable. Ultimately, the core of modern corporate content strategy is no longer brand exposure, but the design of content utility. In the past, the important question was how much of the brand could be shown. Today, the far more important question is why people should voluntarily choose to watch the content in the first place.

 

 

 

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< Image source: Moneygraphy >

 

 

What is particularly interesting is that many corporate channels that have recently succeeded in communicating with the public are moving in remarkably similar directions. Channels such as Toss’s “Moneygraphy,” Yeogi Eottae’s “TTT,” Kurly’s “117,” and KT’s “KTKTKT” are all operated by companies, yet the channels themselves do not place the brand front and center. Without additional explanation, it is often difficult to tell which company created them. And precisely because of that, people consume these channels more comfortably. Rather than feeling as though they are listening to what a company wants to say, viewers feel as though they have simply discovered content they genuinely enjoy.

 

What makes these channels interesting is not simply that they “hid the brand.” The more fundamental shift is that they retranslated the essence of their business into the language of people’s interests. Toss does not explain financial services directly. Instead, it turns the topic people react to most sensitively toward, money, into content that is easy and entertaining to consume. By transforming difficult and complex finance into stories anyone can understand, the brand naturally communicates its philosophy.

 

Yeogi Eottae also does not focus on explaining the functionality of a travel booking platform. Instead, it places the excitement of travel, the emotions experienced in unfamiliar spaces, and the experience of discovering a new version of oneself at the center of its content. Kurly does not talk about grocery delivery services, but rather shows moments of meals people aspire to recreate and the satisfaction of personal taste. KT, likewise, expands beyond communication technology itself and builds content around the emotional value of “connection.”

 

 

 

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< Image source: Yeogi Eottae >

 

 

When you look closely at these examples, a common structure begins to emerge. They do not explain functions. Instead, they talk about the emotions and experiences those functions create. In the end, people do not remember services themselves; they remember the emotional value those services create within their lives. People do not simply use a financial app. They want to reduce anxiety about money. They do not use a travel platform merely to book accommodations. They seek excitement, freedom, and escape. They do not use a delivery service just for convenience. They want to experience a lifestyle they aspire to. Brand functions are ultimately consumed in the form of emotions.

 

This is why the key question in today’s content strategy is no longer how strongly a brand can expose itself. What matters far more is how the essence of the brand’s business can be translated into the language of people’s interests and emotions. And it is precisely at this point that the Brandless strategy emerges. Many people misunderstand the Brandless strategy as simply hiding the brand. But the real core is slightly different. The essence of the Brandless strategy is not to conceal the brand forever, but to design the timing of when the brand should be revealed at its most attractive moment. Successful debranded channels first build audiences through the strength of the content itself. They make people enjoy the content and develop affection for the channel. Only afterward do they gradually connect audiences to the brand through channel descriptions, video details, natural product exposure, and linked experiences.

 

This approach matters because the way trust is formed has fundamentally changed. In the past, brands could build trust simply by explaining themselves directly. Today, however, people trust the emotions they personally experience more than the explanations brands provide. Compared to brands that speak about themselves like advertisements, people feel greater affinity toward brands that make their time feel valuable. Ultimately, people do not remember brand messages. They remember the experiences they had while consuming the content.

 

This shift becomes even more important on YouTube because the platform functions not merely as a video service, but as a content environment people repeatedly visit and become familiar with over time. People continuously watch certain channels, subscribe to them, and gradually grow accustomed to the style and rhythm of the content itself. In this process, the brand is no longer consumed like an advertisement. Instead, it begins to feel like a preference, a habit, or even an experience. This is why stronger brands in the future may actually explain themselves less. Rather than speaking directly, they will embed their philosophy and attitude into the structure of the content itself. It is a way of making people naturally feel the brand without explicitly telling them.

 

Perhaps the true competitive advantage of brands today is no longer about how loudly they speak, but about how naturally they can permeate people’s lives. And this shift is not limited to B2C brands. In many ways, it is becoming even more important for B2B companies. Many B2B firms still believe, “We are not a consumer facing company.” But today, brand influence extends far beyond product sales. Government officials, investors, future talent, partners, and society at large all experience brands now. And those experiences are increasingly formed through content before they are formed through advertising. How naturally has the brand remained connected to people over time? How consistently has it existed within the rhythms of everyday attention? In times of crisis, this becomes trust capital. In recruitment, it becomes employer attractiveness. Over the long term, it evolves into social influence.

 

Ultimately, in the age of YouTube, brands are no longer entities that merely explain themselves. They are becoming entities that make people’s time feel valuable. And in the future, a brand’s competitiveness will likely depend less on how many advertisements it runs, and more on how effectively it creates content experiences people voluntarily return to. In some ways, this shift connects to the once discussed concept of “Brand Journalism.” Of course, today’s YouTube environment cannot be fully explained through that older framework alone. While Brand Journalism was centered around publishing stories from a brand’s perspective, today’s YouTube ecosystem has evolved into something far more content driven and experience centered.